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Message 1 of 2
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HP 7110 photo paper colour issue

HP Recommended
HP 7110
Microsoft Windows 10 (64-bit)

Hello, I have a HP 7110 wide format printer and it has been working great for me. I need to print small cards and the only way I can do this to the quality needed is to print at max DPI. Because of this I only have two paper options available which was fine until a few days ago.

 

It seems that the blacks now print with an orange hue to them rather than true black. If I switch to another paper type like matt then the blacks come through fine but I don't have the resolution needed. I know I don't have any kind of print head blockage and the check printer quality print out looks fine.

 

What I can see is the issue is printing on photo paper but I don't understand why it would just change like this overnight? Can anyone help me with the problem?

 

Thank you

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Rewbarb, Welcome to the HP Support Community!

 

To assist you better, What type and size of photo paper are you using?

Are you using HP photo papers?

 

Kindly refer to the paper-handling section of the printer specification to check the supported photo papers.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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