HP 7410 Officejet All-in-One print cartridge alignment errors

[PhilRoy]

On changing a depleted HP tri-colour cartridge the new cartridge came up with the alignment error. Have tried everything in the user guide and online which leaves me with it being a faulty print cartridge or alignment sensor.

The new cartridge is being replaced by the supplier because the print test report indicated a depleted cartridge.

But, I'd like to check the alignment sensor too, just in case it's been smudged due to the repeated reloading attempts.

However, I don't know where or how to locate it and what to do to ensure it's ok.

Please advise asap as I need to do my colour printing urgently.

[Kumar0307]

@PhilRoy, Welcome to the HP Support Community!

You need to run the alignment once you have the replacement ink cartridge. By this, we can conclude if the printer hardware is working fine. There is no option to check the Alignment sensor. It cannot be replaced too. It is a non-removable part.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[PhilRoy · Accepted solution]

Thanks, the replacement cartridge worked, but hp really should include what you say about the alignment sensor in the user guide

[Kumar0307]

@PhilRoy

Glad to know that the printer is working fine. I will forward your feedback to the respective team in HP.

Keep me posted for any other assistance.