HP DeskJet 3630 print quality issues - prints blank lines partially

[printguy9241]

Hi,

Printer model: HP DeskJet 3630 

Prints some of black lines partially. Enrolled in HP instant ink. Please note cartridges have not been changed for about 2 years.  Dashboard says ink doesn't need replacement. Don't see any errors as well. Not sure what the issue is. Ran cleanup tools 3 to 4 times but the problem persists. Attached the diagnostics page for reference. Notice the first line.

Please advice

[Nal_NR]

Hi @printguy9241,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you are facing issues with print quality. 

If you have performed all the steps from this document and still having issues, this might require one-on-one interaction to fix the issue via remote assistance.  

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