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‎07-10-2022 02:09 PM

HP Recommended
Product: HP DeskJet 2332 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am in the US. We arent able to get HP 805 / 805XL ink cartridges here. Can someone help with the cartridges that I could use for HP Deskjet 2332 Cartridge in lieu of 805/805XL

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-13-2022 08:56 AM - edited ‎07-13-2022 08:57 AM

HP Recommended

Hi @MadhumithaSV,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you would like to know the compatible cartridge for the US region.

 

 

May I know where the printer was purchased and where is it being used?

 

If the printer was purchased in a different region reset must be performed on the printer to accept the new region ink cartridges.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

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6 REPLIES 6

‎07-13-2022 08:56 AM - edited ‎07-13-2022 08:57 AM

HP Recommended

Hi @MadhumithaSV,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you would like to know the compatible cartridge for the US region.

 

 

May I know where the printer was purchased and where is it being used?

 

If the printer was purchased in a different region reset must be performed on the printer to accept the new region ink cartridges.

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎07-13-2022 11:21 AM

HP Recommended

Thank you so much Jay / HP support team. The printer was purchased in India. We moved to the US recently and now it is being used in the US. 

Btw, I dont see the message / process in my private box. Could you please send it again? Thank you.

 

Regards,

Madhumitha

Was this reply helpful? Yes No

‎07-13-2022 11:23 AM

HP Recommended

Also, do you need specific information about my printer or do you have it already? Since it is mentioned that usage on wrong printer would brick it. The serial number that I mentioned in my portal is the right one.

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‎07-13-2022 11:54 AM

HP Recommended

I have resent the private message, please check.

Let me know!

Was this reply helpful? Yes No

‎07-13-2022 12:01 PM

HP Recommended

Have got the message on the pre-requisites but not on the process / procedure. Also on the keys. Thank you.

Was this reply helpful? Yes No

‎07-16-2022 01:36 PM

HP Recommended

Jay / HP Support team: I have done the copy to clipboard and pasted the values in the private message. Please help me now.

Was this reply helpful? Yes No
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