• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

I'm trying to print pictures but they keep coming out blurry (image 1). I just replaced the ink cartidge and I ran the self cleaning tools on the printer but it's still printing blurry despite the color coming out well on the report pages (images 2-3). Any suggestions?Image 1Image 1Image 2Image 2Image 3Image 3

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You have no black ink coming out of the ink cartridge, you will need to replace the black ink cartridge.




My profile on LinkedIn

View solution in original post

3 REPLIES 3
HP Recommended

You have no black ink coming out of the ink cartridge, you will need to replace the black ink cartridge.




My profile on LinkedIn

HP Recommended

Thank you so much! It worked. I do have a follow up question though. Does ink expire? Because my black ink was still full which is why I hadn't replaced it, but it has also been like a year since I last printed something.

HP Recommended

Each ink cartridge has an expiration date, but the most common issue drying ink inside the cartridge if the printer is not used. You can install a new cartridge but if the printer is unused for a longer period it's very likely that the ink will dry.




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.