HP Deskjet ink advantage 2545

[anjodi]

I moved from Asia to Africa with my HP Deskjet ink advantage 2545 and now i saw that the alternative cartridge to the 678 used in Asia is the 650 here in Africa, how can i set it up so it works with the 650? 

[Jay_G24]

Hi @anjodi,

I'd like to help!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[anjodi]

i havent received a private message, my inbox is empty

[Jay_G24]

I have resent you the message, can u please check?

[anjodi]

yes waiting for the code now