HP ENVY 6055e The Instant Ink mailed extra large 67/305 Black ink does work, need to be enrolled

[ApriDol]

***FYI***

HP ENVY 6055e

The Instant Ink mail service extra large "HP Instant Ink 67/305 Black Cartridge" ink DOES WORK with this printer, but you need to be enrolled with Instant Ink in order for it to work. 

When I finally got around to installing the new ink from their first free delivery, it wouldn't print.  It didn't look like they were compatible online.  I called Instant Ink and they explained that they track ink use and recycle cartridges,  and if the account isn't active the ink turns off.  I was enrolled instantly for $1.49 per month for 10 pages per month.

[Sneha_01]

Hi @ApriDol,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

I request you to share all the details in a private message. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

Rachel571

HP Support