HP ENVY Photo 6234 squeak

[Peter-UK]

Hello

In recent months my HP ENVY Photo 6234 printer has started to squeak when printing and seems to be getting worse. I've tried using an air duster to remove any paper dust to no avail. When lifting the lid the cartridge moves (right hand side of printer) and there seems to be another mechanical piece that moves forward and backwards and the squeak seems to coincide with that. Is it something that can be greased please and if so how? The actual print cartridges do not squeak when moving left and right but the section that moves forward and backwards at times on the right hand side underneath the cartridges 'home' position.
Any advice would be most welcome 🙂 

[Peter-UK]

No replies so far 😥

[Sneha_01]

Hi @Peter-UK 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you’ve pinpointed the area where the squeak is coming from, which is a great first step! The noise you're hearing could be from several different components, and it’s often related to the movement of internal parts like the carriage or rollers. Let’s go through the process of troubleshooting and fixing this squeak, and I’ll guide you on how to apply some maintenance.

Possible Causes of the Squeak:

1. Dirty or Dry Rollers: The rollers that feed paper through the printer can become dry, which might cause friction and squeaking.
2. Carriage Assembly: The mechanical part that moves back and forth (possibly the carriage or a support rail) can sometimes get dirty or lack lubrication, which could cause the squeak.
3. Gears: Sometimes, gears or other moving parts within the printer can dry out or accumulate dust and dirt.

Steps to Fix the Squeak:

1. Turn Off and Unplug the Printer

• Before doing any maintenance, make sure to turn off and unplug your printer to avoid any accidents or electrical hazards.

2. Inspect and Clean the Area

• Lift the printer lid and gently move the carriage (the part that holds the ink cartridges) to see where the noise is coming from. Check for any paper bits, dust, or debris around the moving parts.
• Use a microfiber cloth or a soft brush to clean any visible dirt or dust. Be especially cautious of the carriage rail (the metal bar the cartridge moves along) and the gears.
• If you see any ink or sticky residue, you can clean it carefully with a slightly dampened cloth (but avoid getting water into any of the electronic components).

3. Lubricate the Carriage Rail (Where It Moves)

• The squeak could be caused by friction between the moving carriage and the rail it slides along. Lubricating the rail can help reduce this friction.
• Use a silicone-based lubricant (not oil or WD-40, as they can attract dust and grime over time).
  • Apply a small amount of the lubricant onto a microfiber cloth (never directly onto the printer itself).
  • Gently wipe the cloth along the rail where the carriage moves, making sure to cover the area but not over-apply the lubricant.
  • Avoid getting lubricant on other parts, especially near the ink cartridges.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Sneha_01

HP Support