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HP Recommended
HP ENVY 7640 e-All-in-One Printer

HP Envy 7640 will not print. Have done all routine maintenance. Printer heads have been cleaned. New, full cartridges. All drivers up to date. No errors. No issue codes. Acts as though everything is working correctly, however pages are completely blank. Copy, fax, print, color or black doesn't matter, every page is blank. It collects the paper properly, goes back and forth and makes all of the indications that it is printing, but every page nothing. No smears, smudges, nothing just zero inkiing at all. 

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