HP Envy Photo 7858 - no setup cartridge

[DienGP]

I bought an open box HP Envy Photo 7858 from my neighbor. who did not know how to fix it. While trying to setup the printer onto my Wifi network, I became aware that the original Setup Ink Cartridges are initially needed by the printer, which were not in the box. This likely explains why my neighbor could not operate the printer. I've since learned that a bypass procedure is available. Can someone direct me to the procedure? Thank you.

[A_Gayathri · Accepted solution]

Hi @DienGP ,

Welcome to HP Support Community!

HP Envy Photo 7858 - no setup cartridge

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[DienGP]

Thank you!!!!

[A_Gayathri]

HI @DienGP,

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

Gaya1239 

HP Support