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M255dw
Microsoft Windows 10 (64-bit)

I'm trying to print the text FedEx with the Fed part in purple and the Ex part in orange. The problem I am seeing is that on the paper the purple part (Fed) has blue behind the letters Fed but they are offset. It looks likes what I used to see in my 3D comic books when you look at a page without your 3D glasses on.

 

What causes this and is there any way to not see the blue lines offset behind the Fed letters?

 

I'm attaching a photo showing the issue. Note this also happens when I use a blue color but not on red or orange.

 

Thank you...

 

FedEx2.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This is an alignment issue related to calibration. You need to force the printer to perform a couple of full calibrations. There is also a small chance a bad cartridge could cause this issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1
HP Recommended

This is an alignment issue related to calibration. You need to force the printer to perform a couple of full calibrations. There is also a small chance a bad cartridge could cause this issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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