HP LaserJet MFP M281 will not recognize new HP toner cartridge

[texkeller]

My HHP Color LaserJet MFP M281 will not recognize new HP black toner cartridge and has blocked all print jobs.

[Elohi_NR]

Hi @texkeller,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform an NVRAM Reset to unlock the features of the printer.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @texkeller,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Elohi_NR]

Hi @texkeller,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

[SteveO1000]

I am having the same issue. Can you'll please email directions on how to fix this issue.

Thanks.

[SteveO1000]

The Software and Drivers for HP Color LaserJet Pro MFP M281fdw page has a link to firmware update 20220414.

I downloaded the Mac package and installed the update with no issues.

The new cartridge is now recognized as a genuine HP product.

I have turned off the automatic firmware updates on the printer. 

[Ehampton2023]

I am having the same issue with my HP Laser Jet Pro M254dw not recognizing my new HP toner cartridges.  It keeps saying the "indicated cartridges blocked for containing non-hp chip". 

[Bradleysp]

I am having the same issue.  Can you provide me with the NVRAM reset instructions. My full model is:  HP Color LaserJet Pro MFP M281fdw

[Uerling1]

 Iam having the same issue.  Can you provide me with the NVRAM reset instructions. My full model is:  HP Color LaserJet Pro MFP M281fdw

[sandytechy20]

@Uerling1

Welcome to the HP support community.

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.