My printer has stopped printing in cyan color at all. I have tried multiple test pages and in each case, it is apparent that the cyan is not working. I can print red, yellow and black; but unable to produce gray or green for example. Blue shows as pink or not at all. I have installed all new ink cartridges today, and have watched them quickly deplete by running diagnostic page after page. I have performed the "clean printhead" tool multiple times..... Nothing seems to work, and I have nearly shot thru half the ink trying to work through this. This problem was occurring somewhat before (however my ink cartridge WAS low...and I was unable to find due to all this COVID stuff..) however after replacing the new ink cartridges it will not print cyan at all...... could it be this cartridge?...it appears to be "wet" at the blue dot on the cartridge.....
I am very disappointed ...it is 3 years old....but honestly gets little use in my home..and much less for color printing. Despite it's "like new" condition, it is not worth trying to pay for a repair....... however if I cannot resolve this ..... I can almost guarantee any replacement printer I buy will NOT be an HP ..although it has served me for three years..... but again... I say........it does not get that much use!!! and I might just as well buy a cheapie throw away printer....aggravated....
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