HP OfficeJet Pro 8130e Series

[Bakehorse]

I purchased a HP OfficeJet Pro 8130e in December was working fine until last month, I have been buying my cartridges direct from HP but since the last purchase my printer now says Cartridge or account problem. On printer message is "Use SETUP cartridges that came with printer. Also if I try to go into Printer settings it won't accept my PIN number.

[zoey7886]

@Bakehorse, Welcome to HP Support Community! 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Let me know if this helps. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.