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‎09-01-2023 07:09 AM

HP Recommended
Product: HP OfficeJet Pro 9023 All-in-One Printer

I have an HP OfficeJet printer 9023, and I have replaced the black cartridge only because I will be printing in black and white only. However, I can't seem to be able to print without the other color cartridge. I keep getting this message " Cartridge missing" 

So is it not possible to print black and white without the other color cartridge?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-01-2023 03:01 PM

HP Recommended

Hello @seychelles101 ,
Welcome to the HP Support Community!

@seychelles101 wrote:

... So is it not possible to print black and white without the other color cartridge?

Unfortunately, that's the way it is. You need the color cartridge.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎09-01-2023 03:01 PM

HP Recommended

Hello @seychelles101 ,
Welcome to the HP Support Community!

@seychelles101 wrote:

... So is it not possible to print black and white without the other color cartridge?

Unfortunately, that's the way it is. You need the color cartridge.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

I'm not an employee of HP, I'm as volunteer here.
         
1 person found this reply helpful
Was this reply helpful? Yes No
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