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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- HP PHOTOSMART C410a ASKING FOR MY SETUP CARTRIDGES.

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09-30-2021 02:11 AM
Hi
I need of some help with my HP Photosmart Premium C410a All-In-One Printer. It's shows up on the screen to install the Setup Ink Cartridges but I don't have the Setup cartridges as printer now 11years old and i don't have them anymore.
If anyone can help me in getting this fixed so I can use the printer I would be greatly appreciative.
please i need help with this issue
Thanks
10-01-2021 10:35 AM
Hi @MadsB1,
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
I’d recommend you contact HP Phone Support in your region for assistance
Follow the instructions below to reach them:
1) Click on this link - https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6)Fill the web-form and proceed further.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Have a great day!
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!