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‎01-15-2022 07:11 PM - edited ‎01-15-2022 07:33 PM

HP Recommended
Product: HP PageWide Pro 577dw Multifunction Printer
Operating System: Microsoft Windows 11

Hello HP Support,

 

Please be advised if general office mode work in a long operation time such as printing over 120K+ page  ( compare with professional mode ). All the consumable parts ( such roller, printhead, duplex module) the operation time will become shorter? 

 

Kindly provide the scheduled maintenance and servicing plan to us asap. regards. 

 

Cindy

Category:
2 REPLIES 2

‎01-16-2022 01:08 AM

HP Recommended

Based on experience of our customers, the waste ink module will need to be replaced at around 80-100K pages, likely you will get a little more life if printing in General Office as there less ink used. Pickup roller in tray 2 is usually ready for replacement at 75K pages. These figures are real world experience with out clients, not published numbers from HP.

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‎01-16-2022 08:03 PM

HP Recommended

thanks Repairatrooper.

 

One more question, is it an in-scope warranty item that you mentioned waste ink module and pickup roller? 

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