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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I am struggling to figure this out.  I have cleaned the print heads Level 1 and 2 multiple times.  Replaced the magenta even though it wasn't empty (HP INK).  Aligned, Cleaned again.  I can't get the magenta to go!  I keep running diagnostics, but nothing helps.  Any ideas as to why my printer won't spit out the magenta?

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