HP Smart Tank 529 Printing with Purple/Magenta Tint on Color Prints

[Abhinav61]

Im experiencing an issue with my HP Smart Tank 529 All-in-One printer. Whenever I print color documents or photos, there's a noticeable purple or magenta tint over the entire print. This affects all colors, making them appear unnatural. Black and white prints come out fine

Here's what I've tried so far:

• Ran the printhead cleaning utility multiple times (up to level 3).

• Checked ink levels; all tanks are adequately filled.

• Performed printhead alignment.

• Ensured the ink tanks are properly seated and ventilated.

• Used different types of paper (plain and photo).

• Reinstalled the printer drivers

Despite these steps, the issue persists. I suspect it might be related to the magenta ink not dispensing correctly, as similar issues have been reported in other HP Smart Tank models .

[Hawks_Eye · Accepted solution]

Hi @Abhinav61 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

You've already done a thorough job troubleshooting—nice work! Since the issue persists, here are a few additional steps that might help:

Further Troubleshooting for Magenta Tint Issue

Print a Diagnostic Page

• Open HP Smart or Printer Settings and print a Print Quality Diagnostic Page.
• Check if the magenta ink appears correctly or if it's oversaturated.

Manually Clean the Printhead

• If the magenta ink is pooling or not dispensing properly, try manually cleaning the printhead:
  • Remove the printhead carefully.
  • Use a lint-free cloth dampened with distilled water to gently wipe the nozzles.
  • Let it dry completely before reinstalling.

Check Ink Flow

• Since Smart Tank printers use continuous ink supply, air bubbles or clogs can disrupt ink flow.
• Try gently tapping the magenta ink tank to remove air bubbles.
• If possible, prime the ink system using HP’s built-in utility.

Update Printer Firmware

• HP occasionally releases firmware updates that fix ink dispensing issues.
• Download the latest firmware from HP’s support page.

Try a Different Print Mode

• In Printer Preferences, switch to Best Quality or Photo Mode to see if the tint issue improves.
• If printing from a specific app, try a different one (e.g., print from Adobe Acrobat instead of Word).

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Abhinav61]

the issue still persists after all methods said by you i think i have to buy a new catridge 

[VikramTheGreat]

Hi @Abhinav61,

@Hawks_Eye is not available currently so I @VikramTheGreat am replying on behalf of the support team.

Thanks for the update — sorry to hear the issue is still hanging around even after trying everything. if it’s a cartridge issue, replacing it might finally get you printing again.

If you need any assistance do keep us posted.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support