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Does anyone know where to purchase replacement printheads for the HP Smart Tank 7301 All-in-One printers? I have spent literal hours trying to find a genuine HP printhead replacement, none of HP's AI chatbots or AI customer support has been able to help (shocking), I've racked their parts website. Am I to assume that I have to spend $17 to speak to a person that may or may not be able to help me find a replacement part for this printer that's 1-2 years old?

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Hi @Katertot1,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand finding replacement parts such as printheads for specific models like the HP Smart Tank 7301 All-in-One printer can sometimes be a bit challenging, especially if they're not readily available through major online retailers. I would request you to follow the steps to resolve the issue.

 

HP Parts Store:

  • Visit the HP Parts Store and search for your printer model. Sometimes the parts might not be listed explicitly, but customer support via the store could assist you in locating specific parts.

Contact HP Support:

  • While HP's self-service options can be limiting, contacting HP Support via phone or chat could provide direct assistance. Since printheads are a critical component, support teams might offer direct purchase links or guidance on how to proceed.

Authorized Retailers or Resellers:

  • Check with authorized HP dealers or office supply stores like Staples or Office Depot. They often have access to special-order parts that are not listed online.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

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