HP SmartTank 530 Cartridge not coming at centre

[Avin7588]

My HP Samr tank 530 giving only one colour prints even selecting many times black too... 

It's pink then orange and now blue

So I ordered new one cartridge 

And here my smart tank 530 not able to put cartridge in middle to replace them

I'm unable to do so

Wheever I'm opening lid/cover it's not happening that cartridge comes on middel 

Its stuck at one corner

but during print it's moving 

What to do?

 

 

[sandytechy20]

@Avin7588 

Welcome to the HP support community

I understand that you are getting a carriage jam error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.