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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
OptimityMatt
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Message 1 of 2
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HP instant ink not accepted

HP Recommended
Deskjet 2630
Microsoft Windows 10 (64-bit)

Good Afternoon,

 

We have a HP Deskjet 2630 with some spare ink cartridges that we cant use due to no longer being part of the HP instant ink service, how do we use what we have left please? We upgraded this printer to one with a higher spec and it is now only used occasionally.

 

Thanks

 

Matt

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@OptimityMatt 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

Instant Ink cartridges remain the property of HP.

The Instant Ink cartridges are yours to use during the time your subscription is active.

After the subscription is terminated, the cartridges should be removed from the printer and returned to HP.

The Cancellation process and all relevant information is explained in your regional Terms of Service Contract.

 

That said, HP is not going after you for the cartridges.

If you return them, HP will properly dispose of the ink and cartridges.

 

Regardless, the Instant Ink cartridges are, in fact, now useless to you (locked and won't work in any printer).

 

 

Things that are Instant Ink 

 

 HP Instant Ink - Where are My Ink Cartridges?

 

and

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just beneath the introduction section / image.

 

Of Interest… Be Informed!  Understand your Options and Responsibilities!

  • Section Check to see if your HP printer works with Instant Ink
  • FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.
  • The all-important Contract > Link is located below the FAQ section > READ Terms of Service Contract

 

NOTES: 

  • It is NOT necessary that you be enrolled to read the contract
  • Contract:  Open the main website > Change region / flag > scroll down just past the FAQ
  • Cancellation  >> READ the Terms of Service Contract.
  • The Terms of Service contract also provides contact information, usually in the very first section.

 

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

Dragon-Fur

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