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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I cancelled Instant Ink cartridges and wish I hadn't because I can't get the printer to work now.  I cancelled because I received too many cartridges in the mail.   Do I just buy new cartridges and live with the loss or how can I re-enroll in Instant Ink Cartridges for my HP 9010 Office Jet Pro 3-in-1 printer?

 

1 REPLY 1
HP Recommended

@DougDickinson 

 

Welcome to the HP User Community.

 

When you cancelled the service, the Instant Ink cartridges will have locked after the final termination of the subscription.

Instant Ink cartridges cannot be used in any printer outside of the subscription.

All Instant Ink cartridges must be removed from the printer and replaced with a purchased set of HP ink cartridges.

The un-used cartridges should be returned to HP using the envelope that came with the ink when it was delivered.

 

 

How it works - Read:

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

and

TKB Article contributed by HP JillSa

Cancelled Instant Ink service and now I can't print  

 

What else?

IF you want to re-enroll, you can do so.

A subscription is not mandatory to use your printer.

Contact Instant Ink Support via the phone number at the website.

You can also find the phone contact information in the Terms of Service contract.

Links to both options are included below.

 

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Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Instant Ink Support >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Open the website >> Scroll down – look for contact number on the webpage.

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

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Lots of  information – Instant Ink

 

Start here:  Get HP Instant Ink Support

Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

 

HP Instant Ink - Manage your account

 

 

===============================================================

How does it work?   Details / Plans / Cancel Information

 

Check through the Website  FAQ

 

Additional Information:

 

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

HP Instant Ink - Enrolling in HP Instant Ink

 

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.