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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How Do I re-enroll in HP Instant Ink?

Create an account on the HP Community to personalize your profile and ask a question
08-10-2022 12:36 PM
I cancelled Instant Ink cartridges and wish I hadn't because I can't get the printer to work now. I cancelled because I received too many cartridges in the mail. Do I just buy new cartridges and live with the loss or how can I re-enroll in Instant Ink Cartridges for my HP 9010 Office Jet Pro 3-in-1 printer?
08-10-2022 01:21 PM
Welcome to the HP User Community.
When you cancelled the service, the Instant Ink cartridges will have locked after the final termination of the subscription.
Instant Ink cartridges cannot be used in any printer outside of the subscription.
All Instant Ink cartridges must be removed from the printer and replaced with a purchased set of HP ink cartridges.
The un-used cartridges should be returned to HP using the envelope that came with the ink when it was delivered.
How it works - Read:
HP Instant Ink - Cancel Your HP Instant Ink Service
and
TKB Article contributed by HP JillSa
Cancelled Instant Ink service and now I can't print
What else?
IF you want to re-enroll, you can do so.
A subscription is not mandatory to use your printer.
Contact Instant Ink Support via the phone number at the website.
You can also find the phone contact information in the Terms of Service contract.
Links to both options are included below.
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Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract
Not your home site? Click the Flag to change to your region.
Open the website >> Scroll down – look for contact number on the webpage.
AND
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
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Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
Sections
- Your ink
- Your HP Instant Ink account
- Your printer connections
HP Instant Ink - Manage your account
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How does it work? Details / Plans / Cancel Information
Check through the Website FAQ
Additional Information:
HP Instant Ink - Cancel Your HP Instant Ink Service
HP Instant Ink - Enrolling in HP Instant Ink
HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed
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