cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Klin999
New member
1 0 0 0
Message 1 of 2
102
Flag Post

How can I enroll for instant ink?

HP Recommended
Officejet 6963
Microsoft Windows 10 (32-bit)

How do I sign up for instant ink in Canada? I'm trying enroll my printer, I enter all my information then when I get to shipping it will not allow me to select my country, it is locked on USA. It says my printer is eligible and that it is available in Canada but I can't find anyway to enroll, it will not allow me too enter a Canadian address to ship it to. 

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,851 1,568 1,667
Message 2 of 2
Flag Post
HP Recommended

@Klin999, Welcome to HP Support Community!

 

While creating the account, did you choose Canada as your country? If yes, clear the browsing history and try again, also try a different browser.

 

If no, I'd recommend you create another account with the correct country and complete the enrollment.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation