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‎10-14-2021 01:49 PM

HP Recommended
Product: HP DeskJet 2710
Operating System: Microsoft Windows 10 (64-bit)

I started refilling my own ink and my HP desk jet 2710 that uses HP 305 cartridges  when replaced sends an error that they are not HP original cartridges.  Well, they ARE , they're just refilled.  How can I reset the memory and make this error go away?

I appreciate any help. 

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1 person had the same question
3 REPLIES 3

‎10-15-2021 06:43 PM

HP Recommended

To reset the ink levels you will need to replace the cartridges with new genuine HP cartridges.  

 

While the printer may print with refilled cartridges the ink levels will not be correct.

 

"Genuine HP cartridges" refer to both the circuitry and the ink.  Once a cartridge is refilled it is a refilled cartridge, it is no longer a genuine HP cartridge. 

 

The printer has no way of knowing how much ink is in a refilled cartridge it will not be able to estimate ink levels or pages remaining. 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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‎10-16-2021 10:21 PM

HP Recommended

HOW ABOUT RESETIN PAGE COUNTER?

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‎10-17-2021 06:28 PM

HP Recommended

The only page counters I know of in HP printers count total pages since the printer is first manufactured.  I used to keep track of the page counts whenever I put new cartridges in a printer.  I do not know of any way to reset the page counters.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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