• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-18-2021 09:52 AM

HP Recommended
Product: HP 4590 DESKJET PRINTER SCANNER
Operating System: Microsoft Windows 10 (64-bit)

Since I changed my Wi Fi hub the printer will not recognise the new unit.

Hows do I rectify this?

1 person had the same question
5 REPLIES 5

‎02-23-2021 04:22 AM

HP Recommended

@Caseball2020

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎02-23-2021 05:21 AM

HP Recommended

nks we are having probs like this with memory

Jenny Tan Secretary
Was this reply helpful? Yes No

‎02-26-2021 11:07 AM

HP Recommended

@Jenny_Tan_Asia

 

Welcome to the HP Support Community.

 

Please elaborate on the issue you're facing with your Printer. Which Printer do you have?

 

Let us know.

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎02-26-2021 08:19 PM

HP Recommended

Client has both a legal HP L1110 and 63 cartridge (SE Asia) He is aware that HP lost a lawsuit some years ago (where HP was advised it was illegal for them to prevent owners from refilling and using genuine HP cartridges in their HP printers) payout was USD 5 million i believe.

 

Client has a similar issue -- after updating and disabling "cartridge protection" the printer has locked his cartridge. 

 

Requires HP assistance in resolving this issue as well as advise from your legal / compliance in Asia as to whether or not they intend to adhere to the US ruling.

 

Cordially - Mdm Tan 

Jenny Tan Secretary
Was this reply helpful? Yes No

‎02-26-2021 08:27 PM

HP Recommended

This might solve my problem with client as well ................see below thread as machine is registered online 

Jenny Tan Secretary
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.