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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Caseball2020
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How do I delete printer memory?

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HP 4590 DESKJET PRINTER SCANNER
Microsoft Windows 10 (64-bit)

Since I changed my Wi Fi hub the printer will not recognise the new unit.

Hows do I rectify this?

5 REPLIES 5
Betty0610
HP Support Agent
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@Caseball2020

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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Jenny_Tan_Asia
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nks we are having probs like this with memory

Jenny Tan Secretary
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Betty0610
HP Support Agent
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@Jenny_Tan_Asia

 

Welcome to the HP Support Community.

 

Please elaborate on the issue you're facing with your Printer. Which Printer do you have?

 

Let us know.

 

Thanks!


I am an HP Employee

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Jenny_Tan_Asia
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Client has both a legal HP L1110 and 63 cartridge (SE Asia) He is aware that HP lost a lawsuit some years ago (where HP was advised it was illegal for them to prevent owners from refilling and using genuine HP cartridges in their HP printers) payout was USD 5 million i believe.

 

Client has a similar issue -- after updating and disabling "cartridge protection" the printer has locked his cartridge. 

 

Requires HP assistance in resolving this issue as well as advise from your legal / compliance in Asia as to whether or not they intend to adhere to the US ruling.

 

Cordially - Mdm Tan 

Jenny Tan Secretary
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Jenny_Tan_Asia
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This might solve my problem with client as well ................see below thread as machine is registered online 

Jenny Tan Secretary
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