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02-18-2021 09:52 AM
Since I changed my Wi Fi hub the printer will not recognise the new unit.
Hows do I rectify this?
02-23-2021 04:22 AM
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
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I am an HP Employee
02-26-2021 08:19 PM
Client has both a legal HP L1110 and 63 cartridge (SE Asia) He is aware that HP lost a lawsuit some years ago (where HP was advised it was illegal for them to prevent owners from refilling and using genuine HP cartridges in their HP printers) payout was USD 5 million i believe.
Client has a similar issue -- after updating and disabling "cartridge protection" the printer has locked his cartridge.
Requires HP assistance in resolving this issue as well as advise from your legal / compliance in Asia as to whether or not they intend to adhere to the US ruling.
Cordially - Mdm Tan