How do I disable HP cartridge protection

[matdsr]

How do I disable HP cartridge protection on my HP OfficeJet Pro 8710

[Dragon-Fur]

@matdsr 

We do see this question on occasion --

My guess is that you are seeking a method to bypass the cartridge security that prevents the use of non-HP chipped cartridges. 

The cartridge security mechanism that prohibits use of non-HP chipped cartridges is called "Dynamic Security".

Cartridge Protection -- whether ON or OFF -- is not related to Dynamic Security 

Cartridge Protection does not impact the Dynamic Security restrictions placed on the printer.

Cartridge Security is NOT a key to unlock Dynamic Security.

Different animals.

That said, Cartridge Protection is a "real thing" and does provide a particular kind of protection for your ink cartridges.

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Supplies > Supply Settings > Cartridge Protection = OFF or ON

The Cartridge Protection feature permanently protects cartridges for use in only one fleet of products or product to help prevent theft.

If, after cartridges have been protected, they are moved to a device outside the fleet (fleet based) or to a different printer (printer based), these cartridges will be identified as protected and will have to be replaced to continue printing.

Cartridge Protection is useful in a work environment to help deter ink cartridge thieves.

Note:

    When you turn on this feature, all cartridges installed in the printer will be protected. However, if you turn off this feature again, these cartridges will remain protected. Only cartridges installed afterwards will not have cartridge protection enabled.

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Provided FYI only

Which Ink Can be Used in the Printer?

 HP Ink - Learn About Supplies

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

Excerpted from the document

“HP printers are designed to work with original HP ink and toner cartridges. As is standard in the printing business, HP printers use a process to authenticate cartridges. In certain HP printers, this authentication process includes dynamic security measures. Dynamic security relies on the printer’s ability to communicate with the security chips or electronic circuitry on the cartridges. HP uses dynamic security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property.”

Dynamic security

Dynamic security equipped printers are intended to work only with cartridges that have new or reused HP chips or electronic circuitry. The printers use the dynamic security measures to block cartridges using non-HP chips or modified or non-HP electronic circuitry. * Original HP cartridges that retain the original HP chip or electronic circuitry enable the refilling, reuse, or remanufacturing of the cartridge and are unaffected by dynamic security.​

Non-HP ink cartridge use (Firmware Update)

Updates have been released to correct issues in certain affected printers - only as listed

READ

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip

Partial Excerpt from document:

HP Officejet Pro 6970, 7740, 8210, 8700, Officejet 6950, PageWide 300, 400, and 500 printers: this update disables dynamic security for printers manufactured before December 1, 2016. For printers manufactured on December 1, 2016 or later, dynamic security remains functional with this update.

HP OfficeJet 6810, 6820, OfficeJet Pro 6230, 6830, 8610, 8620, 8630, 8640, 8660, X451dn/dw, X476dn/dw, X551dw, and X576dw printers: this update disables dynamic security for all printers, no matter the date of manufacture.

I found a review for this product dated

Date First Available

April 4, 2016

Does that mean YOUR product was manufactured before the cutoff date?

No idea.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 8710 All-in-One Printer series  

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