How do I get a mailing label to return unused Instant Ink?

[jovialj53]

How to return unused Instant Ink after cancellation of my subscription?

[Sneha_01]

Hi @jovialj53,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To return unused Instant Ink cartridges after canceling your subscription, follow these steps to obtain a mailing label:

1. Log into Your HP Account

• Go to the HP Instant Ink website.
• Log into your account using your credentials.

2. Access Your Subscription

• Navigate to your account settings or subscription management section.
• Look for an option related to returning cartridges or managing your subscription.

3. Request a Mailing Label

• There should be an option to request a return mailing label for unused cartridges. Follow the prompts to generate and print the label.

4. Prepare the Cartridges

• Pack the unused cartridges securely in their original packaging if possible.
• Include any instructions provided by HP regarding the return.

5. Mail the Cartridges

• Attach the printed mailing label to the package.
• Take the package to your local post office or shipping service to send it back.

HP Instant Ink or Toner cartridges are the property of HP and must be returned when empty or when your service is canceled. Return empty supplies using a recycling envelope or a prepaid return address label from HP.

• To return empty Instant Ink or Toner supplies:
• Use the recycling envelope or prepaid shipping label that came with your last shipment of replacement supplies.
• If you do not have an envelope or label, order more on your account page or HP Planet Partners website.
• Instant Ink customers: Order return supplies on the account page.
• Sign into your Instant Ink account or your Instant Ink for Business account.
• Click HP Instant Ink, and then Overview in the left menu.
• Click Recycle your ink cartridge or Recycle your toner cartridge at the bottom of the Cartridge Status area.
• HP All-in Plan for Print customers: Order return supplies at HP Planet Partners.
• Use the recycling envelope or shipping label to return the parts:
• Ink cartridges: To maximize environmental benefits, wait until you have three to eight empty ink cartridges before returning them to HP.
• Toner cartridges: Apply the prepaid shipping label to an old Instant Ink toner box or your own box.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support