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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- How do I get a warranty replacement for a newly purchased de...

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03-02-2025 04:17 PM
@JMJ9, Welcome to HP Support Community,
Thank you for posting your query.
You can replace your defective 62XL print cartridge through the place where you purchased it, like the HP Store or an authorized HP retailer. You can also go to an authorized HP service center to get it replaced.
If you run into any trouble, let me know, and I’ll help you sort it out! 😊
Take care and have a good day.
Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)
Regards,
Garp_Senchau
I am an HP Employee