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‎11-23-2020 07:59 AM

HP Recommended
Product: HP 96 black
Operating System: Mac OS X 10.11 El Capitan

I have inject 96 black printer cartridge that is been in use less than 90 days and printed 50 pages max. I went thru all the troubleshooting rec thru virtual help. I want to submit a warranty claim for this faulty printer cartridge. It worked 1 week ago. 

Category:
1 REPLY 1

‎12-01-2020 09:38 AM

HP Recommended

@pounderpuppy, Welcome to the HP Support Community!

 

Kindly elaborate on what the issue is with the ink cartridge to assist you better.

Do you get any errors?

What model printer are you using?

 

Keep me posted.

 

KUMAR0307
I am an HP Employee

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