How to print cleaning page in Mac

[griffin12345]

How do I print a cleaning page for this printer? I have read the directions here:

https://support.hp.com/us-en/document/c05202849

But there is no option for "additional settings" or "embedded web server" in the HP Utilities. I downloaded the latest version of utilities, but it's just not there. Please help- thanks!

[sandytechy20]

@griffin12345 

Welcome to the HP support community.

I understand that you are trying to print a clean page, I am glad to assist you.

If you have tried the steps mentioned in the above document and if you are still unable to clean.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

[griffin12345]

All your private message says is for me to contact HP support. My printer is out of warranty, and when I went through the process to try and get help, your system told me I can only get help here in the help community. If you don't have the answer and aren't willing to actually help me like I've requested, then please let someone helpful answer instead of posting here and pretending you've solved my problem. Contacting HP support isn't going to work, it's not an option I am going to pay for- I need help here so that I can clean my print head. This is a simple request, but this hassle is convincing me to never buy another HP printer.