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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Klm8
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How to recognize a refill Cartridge?

HP Recommended
laserjet 1300
Microsoft Windows 10 (64-bit)

I bought Q2613x cartridge. It arrived without a HP-paper  box. But I was reassured that it would be an original HP-Cartridge. But the printing quality is very bad and fade. On the supplies status page I get the ATTENTION: 10100 supplies memory missing.

Would this occur with original HP-parts?

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sandytechy20
HP Support Agent
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HP Recommended

@Klm8

 

Welcome to the HP support community.

 

Refer this link to validate genuine HP cartridge:- Click here

Genuine HP ink cartridges will not show such errors.

 

Let me know how if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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