How to see whats printed HPEprint when working remotely?

[sibley14]

Is there a way to check what i have sent to the printer via HPEprint? 

I've followed some online suggestions on here by going to my printers but there is no menu to check what has been sent....surely HP would have included this facility?

[Dragon-Fur]

@sibley14 

Welcome to the HP Community Forum.

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@sibley14 wrote:

Is there a way to check what i have sent to the printer via HPEprint? 

I've followed some online suggestions on here by going to my printers but there is no menu to check what has been sent....surely HP would have included this facility?

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Yes, HP did do originally include a way to check print jobs  -- the ePrint History feature was dropped (removed) years ago.

The only way to have a record more than the generic "ePrint job sent" / "failed" / "submitted" emails, is to possibly CC yourself (if the job will tolerate it - BCC does not generally work at all)  or perhaps set up and send a duplicate job to your email either before or after the ePrint job you send to the printer. 

True, "copy the job" methods -- even if they work -- are virtually worthless to prove whether anything was actually printed as a result of the ePrint job submission.

ePrint is old technology:  the software is free and is still supported on some older printers (before 2020).

ePrint software is severely limited in terms of what it can (and will) do.

HP Printers - Print with HP ePrint

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP LaserJet Pro M402dw 

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[sibley14]

If HPEprint is old technology, is there a new alternative?

I don't actually print direct to email because i use HP software, so when i need to print remotely, a box opens up allowing me to select the printer. So i physically cannot copy myself in...

Any other suggestions?

[Dragon-Fur]

@sibley14 

Answered:  ePrint History - Not available.

Next:

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@sibley14 wrote:

If HPEprint is old technology, is there a new alternative?

I don't actually print direct to email because i use HP software, so when i need to print remotely, a box opens up allowing me to select the printer. So i physically cannot copy myself in...

Any other suggestions?

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OK - understood.

HP LaserJet Pro M402, M403 - User Guide

Page 48

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I do not have an ePrint alternate suggestion for your printer.

References / Resources

Mobile Printing – Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Some printers include "Print Anywhere" as the alternative to ePrint.

The Print Anywhere feature is not listed as an option on your printer.

“Print Anywhere App” Supported on Select Printers (replaces the ePrint feature)

  HP Printers - Print Anywhere with the HP Smart App

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP LaserJet Pro M402dw 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"