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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 4
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Solved!

Hp 415 AIO wont print cyan

HP Recommended
HP Ink Tank Wireless 415
Microsoft Windows 10 (64-bit)

Sent the printer to service center for a paper feed problem and bad print. I received the printer and was told they changed both print heads and the paper feed mechanism in warranty and i was happy. Then a week later and some 10+ paper only printed in colour mode i suddnley had printing in kinda pinkish tone and all print is not aligned, I used the Hp smart app to clean and re align and no success. Print quality diagnostics doesnt print cyan. What am i looking at right now?

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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@corporatnotcare

 


Welcome to HP Support Community


I would like to help

 

If you have already followed all the instructions in this Link: https://support.hp.com/in-en/document/c05627782 and the issue persists, please contact HP Support in your region for service options again or possible replacement

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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Message 3 of 4
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Thanks to the reply, although a bit late. Anyway I sent the printer already and got it replaced with a new one, no questions asked.

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HP Support Agent
HP Support Agent
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Thanks for keeping me posted

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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