Hp Envy 4520 printer stopped printing in color and won't print on both sides of paper

[19Mojo72]

Won't print in color or on both sides of paper

[zoey7886 · Accepted solution]

@19Mojo72, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Envy 4520 Printing Issues: Color and Duplex Printing! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Envy 4520 printer has stopped printing in color or on both sides of the paper (duplex printing), you can follow these troubleshooting steps:

Fixing Color Printing Issues:

Check Printer Settings:

• Open 'Printers & Scanners' in Windows.
• Select your HP Envy 4520 printer.
• Click 'Printing Preferences'.
• Under the 'Basic' tab, set the 'Color Mode' to 'Color'.

Check Ink Levels:

• Ensure that the color ink cartridges have sufficient ink. Replace cartridges if necessary.

Clean Printhead:

• Use the printer software to perform a printhead cleaning to ensure no clogging is occurring.

Fixing Duplex Printing Issues:

Verify Duplex Option:

• Ensure that a duplex unit is installed and the feature is enabled.
• Open 'Printer Properties'.
• Click 'Device Settings'.
• Under 'Installable Options', ensure 'Duplex Unit: Installed' is selected.
• Click 'Apply', and then 'OK'.

Set Up Two-sided Printing:

• Go to 'Printing Preferences'.
• Under the 'Basic' tab, for the two-sided printing option, select 'Flip on Long Edge' or 'Flip on Short Edge'.
• Click 'OK' and try to print again.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,