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Hp deskjet 2710 not printing bottom of sheet

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Deskjet 2710
Microsoft Windows 10 (64-bit)

I have looked online to try and resolve the issues regarding the printer not printing the bottom of my pages. 

It doesn't matter if I'm using open office, Microsoft word, Internet explorer none of them make a difference

I have tried realigning and scanning the page numerous times. 

I have put in new cartridges

I have checked ink levels and cleaned the heads.

I have turned it off and on again

I have changed borders on pages and checked the paper settings. 

Am I missing something?


I am running a business where I am printing labels and this is wasting so many labels. 4 from every sheet are wasted. 


Any other help would be appreciated. 


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Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.



"Am I missing something?"


Possibly, though much depends on whether this has ever worked before.


For example, the bottom edge margin hardware limitation is larger than the others:

Print Margin Bottom (A4)12.7 mm
Print Margin Left (A4)3 mm
Print Margin Right (A4)3 mm
Print Margin Top (A4)3 mm


Labels, regardless of the size of the template / label sheet generally must be printed at "Actual Size".

Your template / label paper must accommodate the .5 inch for the bottom margin.


If you have not done so, try Consider...


Download-save-install the Full Feature Software / Full Driver for the printer

Full Driver / Full Feature Software does not require a sign-in to use the software.


Download / save / run

  HP Easy Start Printer Setup Software


  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver


Easy Start...

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver).



If using USB:  Connect the cable when instructed to do so (near the last part of the driver installation)


After the software is installed, Restart the computer and log in.


Full driver provides print and scan functions (even if HP Smart proves to be stubborn).



Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software


NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.


What to do?


Try / Consider


Export your Word label template to PDF.

Open the PDF file in Adobe Reader DC

Click the Print icon

Set up the main menu options

Check Properties - set the basics

For example, set Shortcut to "Everyday printing" (or similar) and set the paper size.

Click OK to save settings and leave the Properties menu

When ready, click to Print


Examples - Labels - Reader DC



References / Resources


Optional - HP Smart Windows and Mobile Does require sign-in using your HP Account credentials


HP Smart for Windows


HP Smart is an application available in the Microsoft Store


Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App


HP Printers - Using the HP Smart App (Windows 10)


  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues


  Latest versions of HP Smart require that you be signed into the application with your HP Account credentials.


Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2710 All-in-One Printer 


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The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"





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