I am getting a message to register my new ink cartridge before it can be used. How do I do that?

[FD37]

HP 5660 printer

HP Ink cartridge 62

[Meghana_10]

@FD37, Welcome to the HP Support Community. 

Thanks for reaching out about your query regarding the HP 5660 printer. 

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful! 

When you receive a message to register your new HP 62 ink cartridge before using it in your HP 5660 printer, it may involve ensuring the cartridge is properly recognized and authenticated. Follow these steps to address the issue:

1. Install the Cartridge Properly:

   • Open the cartridge access door on your printer.
   • Wait until the carriage is idle and silent.
   • Ensure that the ink cartridge is correctly seated in its respective color-coded slot and clicked into place.

2. Verify Cartridge Authenticity:

   • Confirm that the HP 62 cartridge is genuine. Check the packaging for the HP logo and security features.
   • Use the HP Anti Counterfeiting and Fraud Program to authenticate the cartridge if needed.

3. Connect the Printer to the Internet:

   • Make sure your printer is connected to the internet through Wi-Fi or a wired connection.
   • Test the network connection to ensure it is stable.

4. Register with HP Instant Ink (if applicable):

   • If your ink is part of the HP Instant Ink program, sign in to your HP Instant Ink account or create one to register the cartridge.
   • Visit the HP Instant Ink website for further instructions.

5. Update Printer Firmware:

   • Check if there are any firmware updates available for your printer, as outdated firmware may affect cartridge compatibility.

I hope this helps!

Take care and have an amazing day! 

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Regards,

Meghana