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‎07-24-2024 10:45 AM

HP Recommended

I need help with the printer   New black ink is not regesting  I just got it from office depot

 

 

Does any read these

Category:
1 REPLY 1

‎07-26-2024 06:49 AM

HP Recommended

Hi @Hank9015,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the cartridge error. 

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Click here. 

 

Try updating the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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