I have an E0 error on my HP 6000 printer that I can not fix

[janiceon]

I have an E0 error on my HP 6000 that I can not fix

[Raj_05]

Hi @janiceon,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The E0 error on your HP ENVY 6000 All-in-One Printer series typically points to a paper jam, or it can indicate an issue with the paper feed mechanism.

Here are some steps you can try to fix the E0 error.

Power cycle the printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds and then plug it back in and turn it on.

Check for paper jams:

• Open the printer’s main access panel and check for any paper stuck inside.
• Also, check the paper tray and the area around the rollers for any small pieces of paper or debris.
• Gently remove any jammed paper.

Clear the paper path:

• Remove any paper from the input and output trays.
• Check inside the printer for any torn pieces of paper or debris, and remove them carefully.

Reset the printer to factory settings:

• If the above steps don’t work, you might need to reset the printer to its default settings.
• To do this, navigate to the printer’s settings via the printer control panel and look for the reset option.

Check the paper type and size:

• Ensure you are using the correct paper size and type as recommended by HP for your printer model. Incorrect paper can sometimes cause errors.

Run a printer diagnostic:

• You can use HP’s built-in diagnostic tool or HP Smart app to run a printer health check to identify any underlying issues.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support