I’m getting error code 0 I’m using the cartridges that were sent via instant ink .

[Jaq5]

I’m using cartridges sent via instant ink yet getting the error 0 code flashing up.  I had cancelled my  subscription but re started it today to use these cartridges as I need to print something asap. They’ve took the cash out of my bank but I still can’t use them. 

[Nal_NR]

Hi @Jaq5,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Since you mentioned that, you have canceled your account and then re-enrolled correct?

When did you cancel and re-enrolled again?

I would need a few details to look into this issue. 

Since the instant ink account details are confidential, please send me the required information via private message.

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