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HP DeskJet 3634 All-in-One Printer

I need a region reset for my HP Deskjet 3634 printer from Europe to New Zealand

3 REPLIES 3
HP Recommended

Hi @marg69,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

the model number is SNPRH-1501

The number under the barcode is F5S43-80055

the FCC ID is B945DGOB1392 and IC: 466D-SGOB1392

 

HP Recommended

@marg69 

 

We need to perform a regional reset on the printer to resolve this issue.  

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

 

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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