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‎04-07-2025 01:20 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

I am having issues with cartridge replacement. I inserted a new one, but the printer is still asking me to replace it. I need to connect to someone from customer support for assistance, preferably by phone to walk me through.

1 REPLY 1

‎04-08-2025 11:15 AM

HP Recommended

Hi @Freyen 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

I'm sending out a private message to assist you with the next course of action. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Hope this helps! Keep me posted for further assistance. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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