I need to perform a region reset to the US region for a printer

[CGFOFANOV]

I recently bought a HP Officejet 7440 Pro in Latin America but moved back to United States.

I need to buy 952 ink cartridges but I get an error that they are not recognized by the printer.

How can I perform a region reset to the US region on the printer?

[Sneha_01]

Hi @CGFOFANOV,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support