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HP Recommended
HP Deskjet 3055A e-All-in-One Printer - J611n
Microsoft Windows 11

I just need to try a factory reset on my printer but dont know where to find it.

1 REPLY 1
HP Recommended

Hi @Maggs99,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Performing a factory reset on an HP Deskjet 3055A e-All-in-One printer can help resolve various issues and return the printer to its default settings. To perform a factory reset on this printer, you can follow these steps.

 

Please note: Performing a factory reset will erase all custom settings and configurations on your printer, so make sure you are willing to start fresh before proceeding.

Power On: Ensure that your printer is turned on and connected to a power source.

Access the Control Panel: The factory reset option may be accessed through the printer's control panel. Here's how to access it.

 

  • On the printer's control panel, locate the "Setup" or "Menu" button. It may be represented by a wrench or gear icon.

 

Navigate to Restore Defaults: Using the arrow buttons on the control panel, navigate through the menu until you find an option like "Restore Defaults," "Factory Defaults," or "Reset All Settings."

Initiate the Reset: Once you've selected the reset option, press the "OK" or "Enter" button to confirm your choice.

Confirmation: The printer will ask for confirmation to perform the factory reset. Confirm that you want to proceed.

Wait: The printer will go through the reset process, which may take a few moments. It will power cycle during this process.

Completion: After the reset is complete, the printer should return to its default settings.

 

Please note that the exact steps and options may vary slightly depending on your printer's firmware version and the specific control panel design, so consult your printer's manual or HP's official support website for more detailed instructions tailored to your printer model.

 

After performing the factory reset, you will need to set up your printer again, including configuring network settings, if applicable. Make sure you have the necessary setup information, such as your Wi-Fi network name and password, before starting the setup process.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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