Incopatibility message

[Sody]

I have  MFP M281fdw laser printer. I recently purchased original HP cartridge 203A that according to all publications should be OK for this printer, but I get a message "Incompatible cartridge" The older cartridges are 202A.

I'd appreciate advise

[Kumar0307]

@Sody, Welcome to the HP Support Community!

HP 203A and HP 203X are compatible in the Europe, Russia, CIS, Middle East, and Africa regions.

HP 202A and HP 202X are compatible in North America, Latin America, Asia Pacific, and Japan.

In which region did you buy this printer?

According to the region, you will have to use compatible ink toners to resolve this issue. 

I hope that answers your concern adequately. Let me know! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Sody · Accepted solution]

SOLVED

HP put a SW block in order to prevent users from buying toners in the US and shipping them to Europe etc. No wonder people are buying non HP toners...  Anyway, all it takes is an NVram Reset for the printer to forget its location.

Shutdown

Disconnect from power

Reconnect after 5min aprox.

Restart while pressing on lower right hand side of the printer touch screen for at least 30 sec.

It will come up with a message NVram reset and should work .

[Kumar0307]

@Sody

Glad to know that the issue is now resolved after the reset. Feel free to contact us with any concerns related to HP products.

Happy to help!