Indicated cartridges blocked for containing a non-HP chip

[4evergr8ful]

Printer prompted an update, so I complied.  After that, I couldn't use it again.  It says "Indicated cartridges blocked for containing a non-HP chip".  This was never an issue before, now even with rebooting and removing the ink cartridges and reinstalling, I still get the same error.  I don't have $300 to replace new cartridges.  Any ideas? 

[Kumar0307]

@4evergr8ful, Welcome to the HP Support Community! I’m here to help.

HP cannot guarantee the functionality of non-HP ink toners. It may or may not work and can damage the printer too.

This printer is enabled with dynamic security. It is intended to be used only with cartridges with an original HP chip. Cartridges using a non-HP chip might not work, and those that work today may not work in the future. Refilled or remanufactured supplies that still use an Original HP chip will continue to be accepted by the printer.

If you are using a refilled or remanufactured cartridge and wish to continue to do so, then you should check with your cartridge supplier as to whether or not the cartridge has an Original HP chip.

For more info, refer to - Dynamic Security Enabled Printers

Kindly use HP ink toners to resolve this issue. You may visit Hp Store to order compatible ink toners.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[JeromeMus]

This should be illegal. All you’ve done is block the use of more competitively priced cartridges in the effort to make us all buy your overinflated products. To mask it as for our own good or  for customer service is complete nonsense. Just admit that you are piece of human garbage and move on. Don’t make up BS. Nobody is buying it. We paid for printer that was working fine the way it was, and you released an update that made it not work anymore to make more money. Simple as that.