• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-06-2022 02:10 PM

HP Recommended
Product: HP Officejet 6700 Premium e-All-in-One Printer - H711n
Operating System: Microsoft Windows 11

I have error code Ox61011bed. I have tried suggestions in the HP help system but cannot find a solution. I have replaced the ink cartridges and cleaned the jets   Powered up/down and plugged into wall outlet.  The current firmware is up to date.  

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2022 08:05 AM

HP Recommended

@wesc223, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to use the printer due to this error.

Kindly perform the steps mentioned in this document - An 'Ink System Failure' or 'System Supply Problem' Error Displays

 

If the issue persists, I'm afraid this is a hardware failure. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎07-11-2022 08:05 AM

HP Recommended

@wesc223, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to use the printer due to this error.

Kindly perform the steps mentioned in this document - An 'Ink System Failure' or 'System Supply Problem' Error Displays

 

If the issue persists, I'm afraid this is a hardware failure. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-11-2022 12:27 PM

HP Recommended

Alas, but this printer will be replaced.  Defective print head is not replaceable.  Kudos to HP for a 9 year printer.

Was this reply helpful? Yes No

‎07-12-2022 04:03 AM

HP Recommended

@wesc223

 

I understand. One of the reasons the printer stayed this long in good shape was because it was maintained well. Kudos to you too!

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.