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Do all 4 cartridges have to be replaced or can just the black cartridge be replaced?

1 REPLY 1
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Hi @JK-71_,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

For printers that use the 564 ink cartridge model, you generally do not need to replace all the color cartridges at the same time. You can replace just the black cartridge if it is the only one that has run out or is low on ink. Printers that use individual cartridges for each color, including the black, allow for each cartridge to be replaced independently as needed. This is particularly cost-effective as you only need to replace the cartridges that are depleted. However, it's always good to consult your printer's manual to ensure compatibility and proper maintenance procedures.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

 

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Sneha_01- HP support
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