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Hi @Lelfromwi50
Sometimes there is dust in the cartridge contacts and you may need to clean.
Please follow steps from the next video to clean cartridges:
>> https://www.youtube.com/watch?v=PN9s2mdrs5c
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
Can't get your ink cartridge to work? The two most common culprits are recognition errors and print quality issues. LD Products shows you how to tackle both in this handy quick tip video. If your cartridge isn't recognizing in your printer, there might be tape residue or finger print oil on the ...
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